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We recommend you carry an International Driver's Licence (also known as an International Driving Permit). It will make things run more smoothly at the rental counter and if the police pull you over, they can read your license. It is written in 10 languages and serves as an officially recognized translation of your local driving license in over 150 participating members of the United Nations. You should always have your valid local driver's license and passport to show as well. The Permit has been widely used for more than 50 years and is recognized almost anywhere in the world.

Certains de nos véhicules affichent leur disponibilité en direct. Si vous réservez l'un d'entre eux, vous recevrez une confirmation automatiquement.

D'autres véhicules ont besoin de 24 heures pour confirmer leur disponibilité. Une fois que votre réservation est confirmée, vous recevrez votre email de confirmation. Si le véhicule n'est pas disponible, nous recherchons un véhicule similaire à vous offrir et nous vous informerons par email des options disponibles. Nous ne collecterons pas d'acompte avant avant confirmation de votre réservation.

Your credit card will only be charged once you have a confirmed booking. At that time the deposit will be collected along with any excess (deductible) or cancellation covers. Each rental company has different policies.

Some companies require full payment upfront whereas others do not require final payment until you pick up the vehicle. Please see the payment details for when the final balance is due.  This final balance is automatically taken from the credit card you have nominated, on your due date. No further action is required on your part.

If you chose to pay in your currency instead of the local currency of the country your rental takes place, full payment will be collected upon confirmation. By doing this you lock in the current exchange rate and avoid future exchange fluctuations.

Un modèle de véhicule récent est en général âgé de 1 à 3 ans. Dans certains cas, les véhicules peuvent avoir jusqu'à 5 ans d'âge, en fonction du nombre de modèles dont le constructeur dispose. Pour cette raison, il est généralement plus précis de parler de modèle récent pour les véhicules âgés de 1 à 5 ans. 

Please check the terms or insurance link on the vehicle you are wishing to rent to see what is included.

Also, when you begin the booking process, you are presented with any insurance excess (deductible) reduction (CDW) options that are available - and this may help you to understand the insurance policy better.

Dans la plupart des cas, vous devrez payer un montant supplémentaire d'environ $20-$30 par jour. Merci de vérifier les conditions de location afin de déterminer le montant exact car il varie en fonction de la compagnie de location.

A security bond or security deposit is a deposit paid by you which is held by the vehicle rental company while you are renting their vehicle. It is fully refundable when you return the vehicle in a satisfactory condition. Some companies require only a swipe or imprint of your credit card, while other companies require physical payment (and they refund it back at completion of rental). Bonds can vary, and so can the way they are taken - so please check the terms or insurance information on your relevant vehicle.

Most companies offer several options to reduce the size of the bond/security deposit. These are generally a daily charge (the daily charge is not refundable), and any options are outlined in the terms and conditions, and presented at the time of booking.

There can be penalties for returning the vehicle after the agreed drop off time. Please check the terms to read about the late return policy of the vehicle you are renting as they can vary from vehicle to vehicle.

Please check the terms of the vehicle you are thinking of renting, but as a general rule, there are no refunds for the early return of a vehicle.

This varies between companies and in some cases an after hours surcharge may apply. Please check the terms of each company for the hours that you can pick up your vehicle.

Please check the terms to see if your desired vehicle is available for drivers under 21. If so, a different insurance policy may apply, so please read the terms and insurance information carefully.

Another way to find out is by beginning the booking process, as all insurance options are usually outlined on the booking page.

Merci de vérifier les Termes et Conditions du véhicule pour lequel vous êtes intéressés afin de déterminer si des frais pour conducteur additionnel sont applicables. Alternativement, vous pouvez démarrer le processus de réservation qui vous offre généralement la possibilité d'ajouter des conducteurs additionnels à ce stade.